Sales Rep Commissioning

This AP department is responsible for payment of sales rep commissions in a high volume service desk environment. Feeds are received from three upstream billing systems and the appropriate commissions are calculated. Payment is made either through Accounts Payable or through Payroll. This function was previously managed through a complicated set of Excel spreadsheets. Substantiation of payments was difficult and inquiries to AP were numerous. With the BFC solution: - Billing information is taken from each of the three billing systems and loaded into the database - Commissions are calculated based on billings attributed to the rep and sales thresholds - Fully auditable payments are fed electronically to either the Payroll or AP systems depending on the rep's pay method - Notifications are emailed to the sales reps itemizing their commissions earned for the month dramatically reducing sales rep queries to AP